Driving Measurable Improvement in Healthcare Quality and Patient Safety
For over 25 years, I have partnered with board members, executive leaders and healthcare teams to solve their most complex quality and safety challenges. As a pediatric hospitalist and former executive at Seattle Children’s and Stanford Children’s Health, my career has been dedicated to one mission: translating the science of improvement and high reliability theory into quantifiably saving lives and improving quality and safety outcomes.
Now, as an independent consultant, I work with healthcare organizations to build enduring systems for excellence. My passion is helping leaders move from theory to practice, creating pragmatic, sustainable programs to improve outcomes and foster a true culture of quality and safety for both patients and staff.
How We Can Help Your Organization
Implement evidence-based frameworks and evolve cultures to dramatically reduce preventable harm and improve clinical outcomes, contributing to top-tier national recognition like the US News and World Report Children’s Hospital Honor Roll.
Achieve High-Reliability Outcomes
Develop and execute comprehensive quality and safety strategies that align with your organiza-tion's goals, as I did while launching the Centers for Quality and Patient Safety at both Seattle Children’s and Lucile Packard Children’s Hospital, Stanford.
Design & Implement Strategic Plans
Create the infrastructure, and identify and culti-vate the leadership, for pioneering quality and safety programs, drawing on my experience as the inaugural Chief Quality and Safety Officer at Seattle Children's and Chief Patient Safety Officer at Lucile Packard Children’s Hospital, Stanford.
Build & Lead a Comprehensive Coordinated Quality System
Establish & Foster Cultures of Continuous Quality & Safety
Identify leaders and integrate best practices to establish and grow a thriving quality and safety culture.
Cultivate Quality & Safety Leaders
Mentor the next generation of quality leaders and empower frontline staff, leveraging my work with national and international bodies like the Institute for Healthcare Improvement, the International Society for Quality in Healthcare, and the Children’s Hospital Association.